Who are Blue Box Sailing - the people behind sailingexperiencedays.co.uk and blueboxsailing.com.
Blue Box Sailing, founded in 2003, is run by a dedicated team of water sports enthusiasts, who are all involved in not only the business side of running Blue Box Sailing, but also getting out on the water and running our sailing experiences. If you want to talk to someone in the office regarding any aspect of who we are, what we offer, or how to go about buying an experience, please don't hesitate to call on 02380 988 966
Our experiences
All the experiences sold on our website are run by Blue Box Sailing on our fleet of boats. Our boats and equipment are all licensed for commercial operations and regularly under go licensing inspections and surveys to ensure standards are met. Our staff are all licensed and experienced in operating these boats and are trained to ensure you get the maximum enjoyment out of your day. The experiences are run from Southampton, Hampshire.
Terms and Conditions
TESCO REWARDS BOOKINGS:
Blue Box Sailing is committed to ensuring that all our customers enjoy their day. Please read the following terms and conditions carefully and do not hesitate to contact us on 02380 988 966 if there are any issues you would like to discuss.
Confirming a reservation
Provisional reservations are only held for 14 days. To confirm a reservation, we must receive a completed booking form and full payment for the trip. Payment can be made in full or part with Tesco Reward Tokens. Any balance can be paid by cheque or credit/debit card.
Change of Trip Date
If you find you are unable to attend on your booked trip, please notify us as soon as possible on 02380 988 966 or by e-mail at info@blueboxsailing.com. If it is more than 30 days prior to departure you will be able to change the date of your experience to any convenient date with availability within three months of your trip date. Only one date change can be made per booking. Less than 30 days prior to departure you may only change the name of a participant. If you are unable to attend on the scheduled trip date and time, you will forfeit your booking.
Refunds
All bookings made using the Tesco Rewards Scheme are non-refundable.
Resale
All gift vouchers and bookings made using the Tesco Rewards Scheme may not be sold on for cash. However, you can book them as a gift for someone else. If a voucher or booking has been resold, it will become void and all payments made will be forfeited.
No Shows
You will forfeit your booking if you fail to attend on the day, at the time of your booking. Out of fairness to other participants, the vessel will not wait for participants arriving later than half an hour after the advertised start time.
Weather
Blue Box Sailing endeavour to run all trips on their scheduled date, however please note, sailing is a weather dependant sport and we reserve the right to cancel a trip in the event that the Skipper deems the weather conditions to be potentially dangerous to participants, the yacht or her crew. As a guide a trip may be cancelled in the event of forecast adverse weather conditions, which include, but are not limited to winds exceeding 30 knots, visibility of 5 miles or less and thunderstorms. When possible staff will contact you in advance using the contact numbers you provide, however it is your responsibility to check the weatherline (on 02380 988966 option 2) to see if a trip is running. In the event that your trip is cancelled due to weather you will be able to select an available future date, but no refunds will be given and Blue Box Sailing cannot be held liable for travel or accommodation costs incurred as a result of travelling to an experience which is cancelled. You will be sent a list of alternative dates at the time of cancellation and it is your obligation to contact Blue Box Sailing within one month of the cancellation to schedule the new date. It is the Skipper’s decision to run, continue or cease a voyage. Their decision is final.
Blue Box Sailing Ltd will endeavour to minimise the effects of matters outside of its control on an experience, which include, storms, strong winds, lack of wind, fog, mechanical failure and any other events not capable of avoidance by the company. In the event of any such Force Majeure Blue Box Sailing Ltd shall not be liable to pay any refund or compensation to you, but where appropriate will offer you the option of an another voyage.
Participation
All participants must be over 12 years of age, reduced to 11 years for the Family Sailing Experience only. Any participants aged 11-17 years must be accompanied by a parent or guardian. You agree to accept the authority of the Skipper of your vessel and all other employees of Blue Box Sailing Ltd throughout the duration of your voyage. At all times the decision of Blue Box Sailing Ltd’s skipper is final. We reserve the right to refuse an experience to anyone deemed to be under the influence of alcohol or drugs, in this case you have no entitlement to a refund. No alcohol may be consumed aboard the vessel whilst it is underway. Where required appropriate safety equipment must be worn, no exceptions will be made. Refusal to wear the required safety equipment may result in the termination of your voyage.
All attendees must abide by the rules and regulations explained in the briefing. If you cause damage to any vessel or its equipment, whilst under the influence of alcohol or drugs, or disobeying the instructions of a member of Blue Box Sailing Ltd staff, the costs of repair will be borne by you. If you commit an illegal act, which includes carrying or taking drugs on board the boat, continually disregard the instructions of your Skipper or interfere with the well being of the crew, through disruptive or difficult behaviour, the skipper reserves the right to terminate your voyage and Blue Box Sailing Ltd shall have no responsibility to or for you. In such an event you will have no right to any refund.
Included in the price
The price of all our experiences include guidance and instruction from qualified Blue Box Sailing staff, all boat running costs, including marina fees and fuel, boat insurance to cover major damage to the boat and its equipment, including third party liability and use of wet weather clothing and all safety equipment. Soft drinks and lunch are provided on all experiences.
The price does not include your own personal travel insurance or travel costs to and from the vessel. |
